- Hp officejet pro 8720 document feeder jam how to#
- Hp officejet pro 8720 document feeder jam install#
- Hp officejet pro 8720 document feeder jam pro#
At this point, you can disconnect the FFC cable and remove the old unit. Bend the little tab, pull on the black wire, and the whole sensor should come out. Now we’re ready to disconnect the FFC cable from the old unit. But before doing so, you may want to open the white panel and determine whether or not the lever is causing the problem. However, if you’re just looking to get a new ADF, you can buy one from BCH Technologies for $25.99. Simply remove the sensor, get the multimeter, and start troubleshooting. If there is nothing mechanically wrong with the device-for instance, a piece of debris or a lever missing a spring-then there is probably an issue with the sensor.
Hp officejet pro 8720 document feeder jam install#
When replacing this piece, put the box in first and bend it away from your body, and then you can install it. Bend the little box under your thumb towards you, and it should come off. Otherwise, you may need to remove this piece. If you’re already seeing some debris come up on the trigger, you can just clean it without removing the long piece. The long part of the top is harder to remove. Now we’re going to remove the long piece from the bottom. If you need an extra stacker, you can get one here. Note that the paper stacker can be taken out as well. Then, get a flat head screwdriver to push in the tabs located on the top and bottom of the scanner. Now open the scanner and remove two more screws, taking off the metal piece. Basically, if you see any screws facing up, remove them. You will have to remove a total of eight screws from the top, four on each side. You need to remove some screws with a T10 drill bit, which you can purchase from BCH Technologies. Unfortunately, you cannot easily access the lever by opening the cover. Otherwise, check the FFC connection and ensure that the cable is inserted securely. If you remove it and find that it’s clogged with dirt or other debris, then you’ve identified your problem. It basically detects if there is an object blocking the light between the two columns or not, so if you have a piece of paper jammed here, there’s no way you can see it from the top. When you scan and press the lever down, it will make a piece of plastic move away from the optical sensor. So we’ll take a closer look at the other part. Still, if you open it up, you’ll find that the sensor is on another part, and the white lever just controls when paper has to be removed entirely before the next sheet of paper can fit into the ADF. The part of the printer you are dealing with might look like it has a sensor lever. If your printer is telling you there’s a printer jam when there isn’t, then read on, because this blog is for you.įor the printer to think there is a printer jam, there is likely some sort of dysfunction happening with the electronic sensors within the device. These error messages aren’t always accurate, and there may not be a paper jam at all.
Hp officejet pro 8720 document feeder jam how to#
It might even show you a short video clip of how to complete this process. You will likely receive a message letting you know that the original document is jammed in the feeder and that you should open the cover and remove and reload this paper.
Hp officejet pro 8720 document feeder jam pro#
If you own an OfficeJet Pro 8000 or 9000 series device, you may encounter a problem where your printer erroneously detects a feeder jam issue.
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